Water filter lifetime warranty.

Multi-Pure lifetime warranty.

Multi-Pure's Dedication to Excellence...Triple Guarantee.

90 DAYS - Satisfaction Guaranteed*.
If for any reason you are not completely satisfied with your Multi-Pure Drinking Water System, Multi-Pure will refund 100% of the purchase price. *Applicable in U.S. and Canada only excluding shipping and handing fees. For areas outside of U.S./Canada, please consult your local dealer/distributor regarding guarantees.

Housing Warranty**.
Lifetime - Stainless Steel Units
Lifetime - Plastic Unit
The exterior housing (canister), is warranted for use and will be repaired or replaced at "NO CHARGE." **Provided that filter has been replaced at least once a year.

12 MONTHS - Accessories Warranty.
All exterior hoses and attachments are warranted for use and will be repaired or replaced at "NO CHARGE."

Note: The warranty begins from the date of purchase.

Guaranteed Quality.

Multi-Pure Drinking Water Systems are made of Food and Drug Administration approved materials. Multi-Pure Systems are designed to be used on treated water systems; they are not intended to be used where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit. The System may be used for cyst reduction on disinfected waters that may contain filterable cysts. Multi-Pure warrants its System housings to be free of defects in material and workmanship for use under normal care for a period of: STAINLESS STEEL housing -lifetime; PLASTIC housing - lifetime. Multi-Pure filters (cartridges) are warranted for defects in material and workmanship for use under normal care. For optimum performance, filter cartridges require periodic replacement dependent upon use, type, and level of contaminants in local water (up to 750 gallons of drinking water; up to 1200 gallons with capacity meter); therefore, it is recommended that filters be replaced annually or sooner if needed.

For PDF of warranty, click here.

For waranty/refund policy on items other then the Drinking Water Water Systems.

Multi-Pure's Warranty/Refund Policy

Bottle-less Water Coolers:
Warranty: 1 year full system, 3 year on cooling system (compressor, thermostat, etc.), Lifetime Warranty on MP750SI housing
Return policy: 90 days

Emergency Kit:
Warranty: N/A
Return policy: 30 days; all items must be returned and unopened

Faucets:
Warranty: 12 months
Return Policy: 30 days

H20 on the Go Bottles:
Warranty: 30 days
Return policy: 30 days

Hose and Diverter Valve:
Warranty: 12 months
Return Policy: N/A

Parts:
Warranty: N/A
Return Policy: 30 days

Replacement Filters:
Warranty: 30 days
Return policy: N/A

Sales Aids:
Warranty: N/A
Return Policy: 30 days; only if package is unopened

Shower Unit/Bath Ball and Salts:
Warranty: 12 months
Return policy: 90 days

Note: On the return policy, customer will receive refund minus the shipping and handling fees paid. The warranty begins from the date of purchase.